Rachel M., Owner of Tip Top Nails in Maryland had this to say: "Ryan, I recently purchased your guide on customer relationships. It is easy to read and understand, I was so curious that I ended up finishing it that night. I noticed results within the first week, and by the end of the second week I had followed your advice and created easy-to-follow systems for all of my staff. After 1 month the salon has increased profits by 10% without any additional expenses or overhead. My staff was so excited by the results they instituted weekly brainstorming sessions to make further improvements."
Jennifer T., Nail Tech at Gallery Nails in Florida had this to say: "This is a fantastic book that delivers real How-To power. After reading it I feel like I always know what to say, and how to project it the right way. Just last week I got in touch with 27 customers that I had not seen in many months, and 19 of them scheduled an appointment with me. Before getting this information I would rarely make those calls because I didn't feel like I knew what to say, and how to say it to book appointments. Thanks Ryan."
Ngh T., Nail Tech at Pampered in San Jose has this to say: "Wow, I wish I would have found out about the 6 Universal Persuaders sooner. I am a true believer!"
Tanisha J., Manager of Salon de Couture in Pennsylvania has this to say: "At first I thought I had wasted my money buying your book. You see, I am already familiar with the material in your book so whats the point. As I read on hoping to find something to justify the price you did not disappoint. While I only found one useful peice of information in your entire book, it turned out to be very profitable."
